Skills for Care is providing support to the Greater Manchester Independent Care Sector Network (GMICSN)
Skills for Care is committed to protecting your privacy and security. This policy explains how and why we use your personal data, to ensure you remain informed and in control of your information.
Skills for Care, in order to comply with the requirements of the regulations on personal data (The General Data Protection Regulation), will always ask its customers and clients to “opt in” to receive marketing communications.
This means you’ll have the choice as to whether you want to receive these communications and how you want to receive them. You can find out more within section 5 (marketing communications) of this policy.
We will only contact you with information about your membership of the GMICSN if you haven’t opted in to receive marketing emails these are classed as ‘Transactional’ messages and only relate to your account as a member.
Any questions you have in relation to this policy or how we use your personal data should be sent to email@example.com or addressed to The Data Protection Officer, Skills for Care Ltd, West Gate, 6 Grace Street, Leeds LS1 2RP or telephoning 07866 802990.
- 1. About Skills for Care
- 2. What information we collect
- 3. How we use information
- 4. Disclosing and sharing data
- 5. Marketing communications
- 6. How we protect data
- 7. Data storage
- About Skills for Care
Your personal data (i.e. any information which identifies you, or which can be identified as relating to you personally) will be collected and used by Skills for Care Limited (company no. 3866683 charity no. 1079836 in England with data controller number Z6220820) and Skills for Care Solutions Limited (which is the trading arm of Skills for Care Ltd, a private limited company with registration number 07938138 and data controller number ZA193379).
Both Skills for Care Ltd and Skills for Care Solutions Ltd (together referred to as “SfC”) are based at West Gate, 6 Grace Street, Leeds, LS1 2RP. For the purposes of data protection law, SfC will be the controller.
- What information we collect
On behalf of the GMICSN SfC won’t capture and store personal information except where you’ve given us permission, for example:
- Cookies and analytics on our website
- Registering as a member on the GMICSN website
- Communication preferences
- How we use information
We only ever use your personal data with your consent, or where it is necessary in order to:
- enter into, or perform, a contract with you;
- comply with a legal duty;
- protect your vital interests;
- for our own (or a third party’s) lawful interests, provided your rights don’t override the these.
In any event, we’ll only use your information for the purpose or purposes it was collected for (or else for closely related purposes):
We use personal data to communicate with you and to forward relevant information from the Greater Manchester Health & Social Care Partnership. This includes keeping you up to date with our news, updates, campaigns, events.
For further information on this please see Section 5 (Marketing).
- Disclosing and sharing data
We will never sell your personal data. If you have opted-in to marketing, we may contact you with information about our partners, or third party products and services, but these communications will always come from Skills for Care and are usually incorporated into the GMICSN marketing materials (e.g. in newsletters).
We may share personal data with subcontractors or suppliers who provide us with services.
- Marketing communications
We want it to be easy for you to get relevant information from us and unsubscribe when you choose.
You can choose what communications you receive from us by:
- registering on the GMICSN website
- contacting Carol Mitchell firstname.lastname@example.org or Jez Ashdown email@example.com or on 07790 351734
You can unsubscribe by:
- following the unsubscribe link at the bottom of our emails
- contacting Carol Mitchell firstname.lastname@example.org or Jez Ashdown email@example.com or on 07790 351734
Cookies are small files that are added to your computer when you browse the internet. They’re stored on your computer to remember certain information e.g. items in your basket or if you’re logged in.
We use Google Analytics to better understand our users’ needs and to optimise your experience.
What are cookies?
Cookies are small files that are stored on your computer when you browse the internet to remember certain information e.g. items in your basket or if you’re logged in.
This policy covers our website www.GMICSN.org.uk
How cookies are used on the GMICSN website
Measuring website usage (Google Analytics)
We use Google Analytics software to collect information about how you use our website. We do this to help improve the quality of the content for visitors and ensure you can find what you need.
Google Analytics stores information about:
- what pages you visit
- how long you spend on each page
- how you got to the site
- what you click on while you’re visiting the site.
We don’t collect or store any personal information so this information can’t be used to identify who you are. We also do not allow Google to use or share our analytics data.
You can opt-out of Google Analytics at https://tools.google.com/dlpage/gaoptout
These are the cookies that Google place on our website:
|_ga||This helps us count how many people visit our website by tracking if you’ve visited before||2 years|
|_gat||Used to manage the rate at which page view requests are made||10 Minutes|
|_gid||This helps us count how many people visit our website by tracking if you’ve visited before||24 Hours|
- How we protect data
We employ a variety of physical and technical measures to keep your data safe and to prevent unauthorised access to, or use or disclosure of your personal information.
Electronic data and databases are stored on secure computer systems and we control who has access to information (using both physical and electronic means). Our staff receive data protection training and we have a set of detailed data protection procedures which personnel are required to follow when handling personal data.
- Data storage
Where we store information
Skills for Care’s operations are based in the UK and we store our data within the European Union. Some organisations which provide services to us may transfer personal data outside of the EEA, but we’ll only allow them to do if your data is adequately protected and the relevant contract clauses are in place.
How long we store information
We will only use and store information for so long as it is required for the purposes it was collected for. How long information will be stored for depends on the information in question and what it is being used for. For example, if you ask us not to send you marketing emails, we will stop storing your emails for marketing purposes (though we’ll keep a record of your preference not to be emailed).
We continually review what information we hold and delete what is no longer required. We never store payment card information.
Skills for Care is currently providing support to the GMICSN. In the future GMICSN may choose to seek alternative support. If this happens, Skills for Care will transfer all data held by Skills for Care over to the new supplier. Skills for Care will then destroy or delete any data previously held for the purpose of supporting the GMICSN.